1. Definitions

"The Rise", "we", "our", or "us" refers to The Rise Sports & Fitness NPC and all its divisions, including but not limited to:

• Pre-Rise

• Rugby Rise

• Fit Rise

• Other Sport Development

• Holiday Programmes

• Clinics and Camps

• Tournaments and Events

• Community Programmes

• Workshops and Special Events

"Participant" refers to any individual participating in our programmes or services.

"Parent/Guardian" refers to the legal guardian of any participant under the age of 18 years.

 

2. Our Services

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Pre-Rise (Ages 3–6 Years)

Pre-Rise focuses on:

• Fundamental movement skills

• Coordination and balance

• Running, jumping, and catching skills

• Physical literacy

• Confidence building

• Fun, age-appropriate sport activities

• Introduction to rugby and other sports movements

Rugby Rise (Ages 7 Years and Older)

Rugby Rise focuses on:

• Basic Rugby skills development

• Position-specific coaching

• Rugby IQ and game understanding

• Speed, agility, and quickness (SAQ)

• Strength and conditioning (S&C)

• Athletic performance

• Character and confidence development

Fit Rise (Ages 11 Years and Older)

Fit Rise focuses on:

• General fitness

• Weight management

• Strength and conditioning

• Fat loss and muscle development

• Health and wellness

• Functional movement

Other Sport Services

For participants involved in other sports that we don’t provide services for, The Rise offers:

• Speed, Agility and Quickness (SAQ) training

• Strength and Conditioning (S&C)

• Athletic performance training

• Injury prevention exercises

• Movement development

• Fitness testing and monitoring

The Rise does not provide sport-specific coaching for these sports unless otherwise stated.

 

3. How to Join

To join any programme:

1. Complete the registration form. https://www.the-rise-sports-fitness.com/register-online-rugbyrise-fitrise

2. Submit all required information.

3. Pay the annual registration fee (where applicable).

4. Pay the required programme fee or deposit.

5. Receive confirmation of registration.

6. Join the appropriate WhatsApp Community or communication group.

7. Attend sessions according to your chosen package.

Participants under the age of 18 years must be registered by a parent or legal guardian.

 

4. Registration Fees

An annual registration fee of R100 is payable upon registration for services.

The registration fee includes one Rugby Rise/Fit Rise string bag and remains valid until 31 December of that calendar year.

Re-registration for the following year opens in October each year.

Any new registrations from October onwards remain valid for the following calendar year.

 

5. Payments and Fees

All fees are payable in advance unless otherwise agreed in writing.

Invoices will be issued with all relevant due dates.

A minimum deposit of 50% within the first two weeks of sessions is required for Monthly and Quarterly packages to secure a booking.

The remaining balance must be paid within two weeks unless otherwise agreed.

Quarterly payments are due on or before:

• 1 February – First Term

• 1 April – Second Term

• 1 July – Third Term

• 1 October – Fourth Term

Failure to make payment by the due date may result in:

• Suspension from sessions;

• Inability to participate in programmes, events, or competitions;

• Cancellation of services.

Outstanding fees remain payable even if a participant chooses not to attend scheduled sessions.

 

6. Drop-In Session Policy

All group sessions operate on a drop-in basis.

This means participants are not required to attend every scheduled session and may attend any available sessions included in their active package during the validity period of that package.

Participants and parents are strongly encouraged to attend as many sessions as reasonably possible in order to achieve the best possible improvements in the goals and reasons for which they joined, including but not limited to:

• Rugby skill development;

• Athletic performance;

• Strength and conditioning;

• Speed and agility;

• Weight management;

• General fitness;

• Movement development;

• Confidence and well-being.

Membership fees secure access to coaching services, facilities, programme administration, and participation opportunities and are not based solely on attendance.

Missed sessions do not qualify for refunds, credits, reductions, or carry-overs unless approved in writing by management.

Places at sessions are subject to available space.

 

7. Session Attendance and Cancellations

All packages are valid for a minimum period of four weeks unless otherwise stated.

Personal Training sessions are scheduled individually and are valid for four weeks unless communicated otherwise.

Participants who are unable to attend a scheduled Personal Training session must provide at least 24 hours' notice to qualify for a reschedule, subject to availability.

Missed sessions due to:

• Late arrival;

• No-show;

• Illness;

• Personal reasons;

• Other commitments;

are not refundable.

The Rise may cancel, postpone, or reschedule sessions due to:

• Dangerous weather;

• Safety concerns;

• Facility closures;

• Coach unavailability;

• Circumstances beyond our control.

 

8. Cancellation of Membership

Cancellation of any monthly or term programme requires at least 7 days' written notice.

Fees already paid are non-refundable unless otherwise approved by management.

The Rise reserves the right to terminate participation where:

• Fees remain unpaid;

• Behaviour places others at risk;

• A participant repeatedly breaches these Terms and Conditions.

 

9. Refund Policy

Refunds are not guaranteed and are considered on a case-by-case basis.

No refunds will be issued for:

• Missed sessions;

• Partial attendance;

• Holidays;

• Change of mind;

• Withdrawal from programmes after commencement.

In exceptional circumstances, including serious injury or medical conditions supported by medical documentation, management may consider a credit or partial refund.

 

10. Medical and Health Disclosure

Participants and parents/guardians must disclose any:

• Medical conditions;

• Injuries;

• Allergies;

• Asthma;

• Epilepsy;

• Heart conditions;

• Medication requirements;

• Physical limitations;

• Any condition that may affect participation.

Failure to disclose relevant information may increase the risk of injury and releases The Rise from liability relating to undisclosed conditions.

Participants must immediately stop exercising and notify a coach if they experience:

• Pain;

• Dizziness;

• Shortness of breath;

• Chest pain;

• Discomfort;

• Any unusual symptoms.

The Rise reserves the right to refuse participation if participation may endanger the participant or others.

 

11. Emergency Medical Treatment

In the event of an emergency, The Rise may obtain emergency medical treatment for a participant if a parent or guardian cannot immediately be contacted.

Any medical expenses incurred remain the responsibility of the participant or parent/guardian.

 

12. Assumption of Risk

Participation in sports and fitness activities, including rugby, involves inherent risks, including but not limited to:

• Bruises;

• Sprains;

• Muscle injuries;

• Concussions;

• Fractures;

• Serious injury;

• Permanent disability;

• Illness;

• Death in extremely rare circumstances.

Participants voluntarily assume all risks associated with participation.

 

 

13. Concussion Policy

Any participant suspected of sustaining a concussion will be removed from activity immediately.

The participant may only return to activity upon receiving medical clearance from a registered healthcare professional.

 

14. Limitation of Liability and Indemnity

To the maximum extent permitted by law, participants and parents/guardians indemnify and hold harmless The Rise Sports & Fitness NPC, its directors, coaches, employees, volunteers, and representatives from any claims, damages, losses, liabilities, costs, or expenses arising from participation in any activity, except where caused by gross negligence or intentional misconduct.

 

15. Code of Conduct

Participants are expected to:

• Respect coaches, staff, officials, and other participants;

• Follow instructions and safety guidelines;

• Display good sportsmanship;

• Refrain from abusive, disruptive, discriminatory, or unsafe behaviour.

The Rise reserves the right to suspend or remove any participant without refund.

 

16. Parent and Spectator Conduct

Parents and spectators agree to:

• Treat coaches and officials with respect;

• Display positive sportsmanship;

• Avoid abusive language;

• Avoid threatening behaviour;

• Avoid coaching from the sidelines unless requested.

The Rise reserves the right to remove any parent or spectator whose behaviour is considered inappropriate.

 

17. Bullying and Harassment

Bullying, discrimination, racism, harassment, abuse, or intimidation of any kind will not be tolerated and may result in immediate suspension or permanent removal without refund.

 

18. Arrival and Collection of Children

Parents and guardians remain responsible for participants before official session starting times and after official session finishing times.

Children will only be released to a parent, guardian, or authorised individual listed during registration.

 

19. Photography and Media

The Rise may photograph or record sessions, events, and activities for promotional, educational, and marketing purposes.

By participating, participants and parents grant permission for such material to be used unless written notice declining consent is provided before participation.

Media will never be used in a harmful or inappropriate manner.

 

20. Transport

Unless expressly agreed in writing, The Rise does not provide transportation services.

Where transport is arranged, participants travel at their own risk.

 

21. Personal Property

The Rise is not responsible for lost, stolen, or damaged personal belongings.

Participants are responsible for their own equipment and valuables.

 

22. Weather and Field Conditions

Outdoor sessions may be cancelled, postponed, or rescheduled due to:

• Lightning;

• Heavy rain;

• Dangerous weather;

• Unsafe playing conditions.

No refunds will be issued for weather-related cancellations; however, management may offer a make-up session where reasonably possible.

 

23. Child Protection and Safeguarding

The Rise is committed to providing a safe, inclusive, and positive environment for all children.

Abuse, neglect, bullying, discrimination, exploitation, and harassment will not be tolerated.

 

24. Personal Information and Privacy

Personal information is processed in accordance with the Protection of Personal Information Act, 2013 (POPIA).

Information is collected solely for:

• Registration;

• Communication;

• Emergency contact purposes;

• Programme administration;

• Safety and medical purposes.

Information will not be shared with third parties without consent unless required by law.

 

25. Force Majeure

The Rise shall not be liable for any failure or delay in providing services due to circumstances beyond its reasonable control, including:

• Natural disasters;

• Pandemics;

• Government restrictions;

• Civil unrest;

• Facility closures;

• Power failures;

• Severe weather conditions.

 

26. Website & Documents Information

Information on this website & document is provided in good faith and may be amended without prior notice.

The Rise does not guarantee that all information on the website is free from errors or omissions.

 

27. Changes to Terms and Services

The Rise reserves the right to amend programmes, pricing, schedules, policies, and these Terms and Conditions at any time.

Continued participation constitutes acceptance of any updated Terms and Conditions.

 

28. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the Republic of South Africa.

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By registering for, paying for, booking, or participating in any programme or service offered by The Rise Sports & Fitness NPC, participants and parents/guardians acknowledge that they have read, understood, and agree to these Terms and Conditions in full.