Terms & Conditions

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1. Services Offered

The Rise Sports & Fitness provides:

• Rugby-specific coaching and skills development (Rugby Rise)

• Physical conditioning and athletic performance training for rugby and other sports

• General fitness, weight loss, and conditioning programs (Fit Rise)

Note: For sports other than rugby, services focus on physical conditioning and athletic performance only. Sport-specific skills coaching is not provided unless explicitly stated.

2. Eligibility & Participation

• Participants must be medically fit to take part in physical training.

• For minors (under 18), a parent or legal guardian must complete registration and provide consent.

• The Rise Sports & Fitness reserves the right to refuse participation if a participant’s health or behaviour poses a risk to themselves or others.

3. Payments & Fees

• All fees must be paid in advance, unless otherwise agreed in writing.

• Prices are displayed on the website, booking platform, or invoice and may be updated from time to time.

• Payment confirms a booking and acceptance of these Terms & Conditions.

• Failure to make payment may result in suspension or cancellation of services.

4. Session Attendance & Cancellations

• Sessions are booked for specific dates and times.

• Missed sessions due to late arrival, no-show, or personal reasons are not refundable.

• If a participant is unable to attend, notice must be given at least [INSERT HOURS – e.g. 12 or 24 hours] in advance to qualify for a reschedule (subject to availability).

• The Rise Sports & Fitness may cancel or reschedule sessions due to weather, safety concerns, or unforeseen circumstances.

5. Refund Policy

• Refunds are not guaranteed and are assessed on a case-by-case basis.

• No refunds will be issued for:

  • Missed sessions

  • Partial attendance

  • Change of mind after program commencement

• In exceptional circumstances (e.g. injury with medical proof), a credit or partial refund may be considered at management’s discretion.

6. Medical & Health Disclosure

• Participants (or guardians) must disclose any medical conditions, injuries, or limitations during registration.

• Failure to disclose relevant medical information may increase the risk of injury and releases The Rise Sports & Fitness from liability.

• Participants must stop training and inform the coach immediately if they experience pain, dizziness, or discomfort.

7. Assumption of Risk

• Physical training involves inherent risks, including injury.

• By participating, you acknowledge and accept these risks voluntarily.

• The Rise Sports & Fitness, its coaches, and staff are not liable for injuries sustained during training, except where required by law.

8. Code of Conduct

Participants are expected to:

• Show respect to coaches, staff, and other participants

• Follow instructions and safety guidelines

• Refrain from abusive, disruptive, or unsafe behaviour

Failure to comply may result in suspension or removal without refund.

9. Photography & Media

• The Rise Sports & Fitness may take photos or videos during sessions for marketing and promotional purposes.

• By participating, you grant permission for such media to be used unless you opt out in writing.

• Media will never be used in a harmful or inappropriate manner.

10. Personal Information & Privacy

• Personal information is collected solely for registration, communication, and program management.

• Information will not be shared with third parties without consent, except where legally required.

• Data is handled in accordance with applicable privacy laws.

11. Changes to Terms & Services

• The Rise Sports & Fitness reserves the right to update programs, pricing, schedules, and these Terms & Conditions at any time.

• Continued participation constitutes acceptance of any updated terms.

12. Governing Law

These Terms & Conditions are governed by the laws of the Republic of South Africa.

13. Contact Information

For questions regarding these Terms & Conditions, please contact us.